Privacy Policy

Last Updated: January 1, 2024

1. Introduction

1.1 Overview

This Privacy Policy explains how Unstuck VC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile applications, and services (collectively, the "Services"). We respect your privacy and are committed to protecting your personal information.

1.2 Scope

This Privacy Policy applies to all users of our Services, including entrepreneurs, investors, mentors, and visitors to our website. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1.3 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us when you:

  • Create an account or profile
  • Complete forms on our platform
  • Submit application materials
  • Communicate with us or other users
  • Participate in surveys, contests, or promotions
  • Submit investment information

This information may include:

  • Personal identifiers (name, email address, phone number)
  • Professional information (company, title, professional background)
  • Financial information (investment history, accreditation status)
  • Authentication information (password, security questions)
  • Communications and correspondence
  • Profile information and preferences
  • Any other information you choose to provide

2.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, referring website)
  • Location information (general geographic location based on IP address)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners and service providers
  • Identity verification services
  • Background check providers
  • Social media platforms (if you connect your social media accounts)
  • Public databases and sources
  • Other users who refer you to our platform

3. How We Use Your Information

3.1 Provide and Improve Our Services

  • Create and maintain your account
  • Process and fulfill your requests
  • Personalize your experience
  • Match entrepreneurs with suitable investors
  • Improve and develop our Services
  • Analyze usage patterns and trends
  • Ensure technical functionality and security

3.2 Communication

  • Respond to your inquiries and support requests
  • Send administrative messages and updates
  • Provide information about our Services
  • Deliver marketing communications (with your consent where required)
  • Facilitate communication between users

3.3 Legal and Security Purposes

  • Enforce our Terms of Service
  • Comply with legal obligations
  • Prevent fraudulent activity
  • Protect the security of our Services
  • Verify your identity
  • Detect and address technical issues

4. How We Share Your Information

4.1 With Your Consent

We may share your information when you direct us to do so or provide your consent.

4.2 Service Providers

We share information with service providers who perform services on our behalf, such as:

  • Hosting and cloud storage providers
  • Payment processors
  • Analytics providers
  • Email and communication services
  • Customer support services
  • Identity verification services

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

4.5 Protection of Rights

We may share information to:

  • Enforce our policies and agreements
  • Protect our rights, privacy, safety, or property
  • Protect against legal liability
  • Prevent fraud or illegal activity

5. Your Privacy Rights and Choices

5.1 Access and Control

You can access, update, or delete certain information within your account settings. You may also contact us to request access to, correction of, or deletion of personal information we hold about you.

5.2 Marketing Communications

You can opt out of receiving marketing emails by following the unsubscribe instructions in our emails or by contacting us. Note that you may still receive service-related communications.

5.3 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

5.4 Regional Privacy Rights

Depending on your location, you may have additional rights under applicable laws, such as the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These rights may include:

  • Right to know what personal information we collect
  • Right to request deletion of your personal information
  • Right to opt out of the sale of your personal information
  • Right to non-discrimination for exercising your privacy rights

6. Data Retention and Security

6.1 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.2 Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Unstuck VC

Email: privacy@unstuckvc.com

Address: [Company Address]

Phone: [Phone Number]